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Newcastle NSW • Hardware & Plumbing Industry

Internal Sales Consultant $90K + Commissions

Flexible internal sales opportunity with a respected hardware and plumbing supply business in Newcastle. Ideal for candidates with experience in trade sales, plumbing supplies, hardware, customer service or building products.

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Role Type Internal Sales Consultant
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Industry Hardware & Plumbing Supplies
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Location Newcastle & Hunter Region
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Best Fit Trade sales, counter sales or customer service
About The Opportunity

A practical internal sales role for someone who enjoys helping trade customers.

Our client is an established hardware and plumbing supply business servicing plumbers, builders, contractors, renovators and commercial customers across Newcastle and the Hunter Region.


Due to continued growth, they are seeking a customer-focused Internal Sales Consultant who can manage enquiries, support customers, prepare quotes and contribute to branch sales performance.

This role suits someone from:

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Internal sales or trade counter sales
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Hardware, plumbing or building supplies
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Customer service in a trade environment
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Industrial, construction or retail trade supply
What You’ll Be Doing

Customer support, product advice, quoting and sales follow-up.

You will be part of the internal sales team helping customers find the right product solutions while supporting repeat business and day-to-day branch activity.

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Customer Enquiries Manage phone, email and in-store enquiries from trade and retail customers.
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Quotes & Orders Prepare quotations, process sales orders and follow up open opportunities.
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Trade Relationships Build strong relationships with plumbers, builders, contractors and repeat customers.

Key Responsibilities

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Managing inbound customer enquiries via phone, email and in-store
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Providing hardware, plumbing and trade product advice
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Preparing quotations and following up sales opportunities
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Processing sales orders and coordinating customer requirements
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Supporting repeat business and customer growth
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Working closely with warehouse and operations teams

What We’re Looking For

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Experience in internal sales, counter sales, trade sales or customer service
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Hardware, plumbing, building products or industrial supply experience highly regarded
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Strong communication and customer service skills
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Confident using computer systems and preparing quotes
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Positive attitude, attention to detail and team mindset
What’s On Offer

Flexible hours, stable employment and strong earning potential.

This opportunity offers long-term career stability within a respected Newcastle-based hardware and plumbing supplier while giving you the ability to earn commissions in a customer-focused role.

$90K + Commissions A strong package for an internal sales role with earning upside.
Flexible Hours A practical role suited to someone wanting structure and flexibility.
Established Customers Work with local plumbers, builders, contractors and regular trade customers.
Long-Term Stability Join a respected hardware and plumbing supply business in Newcastle.
Ideal Candidate Backgrounds

Experience from trade-focused environments will stand out.

You do not need to come from the exact same role title. The strongest candidates will understand customer service, product advice, quoting, stock, trade customers or branch-based sales.

Plumbing Supplies
Hardware Stores
Trade Counter Sales
Building Products
Industrial Supplies
Apply Now

Interested in this Internal Sales Consultant opportunity?

Submit your details below for a confidential discussion with Sales Channel Solutions.

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